Shipping Policy

Thank you for shopping with Clothav. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding public holidays.
During sales events, holidays, or peak shopping periods, order processing times may be slightly extended.

Estimated Delivery Time: 7–21 Business Days
Delivery times may vary depending on customs clearance and local courier services.

Shipping charges are calculated at checkout based on your delivery location and order value.
Free shipping promotions may be available on selected products or during promotional periods.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking information to monitor the status of your shipment.

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

Clothav is not responsible for shipping delays caused by third-party carriers or unforeseen events.

Customers are responsible for providing complete and accurate shipping details.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or require additional shipping charges for reshipment.

If your package is lost or arrives damaged, please contact us within 48 hours of delivery.

Please provide:

We will work with the shipping carrier to investigate and assist in resolving the issue.

For international orders, customs duties, import taxes, and additional government charges may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping fees.

For any questions regarding shipping or delivery, please contact us:

Clothav

Owner: Raphaelle Hamill

Email: clothav14@gmail.com

Phone: +1 522-99-3413

Address:

17 Senhauser Dr
Kent, Ohio 44242
United States