Privacy Policy

Welcome to Clothav. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or make a purchase from our store.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order History

Device Information

We may automatically collect certain information about your device, including:

  • IP Address
  • Browser Type
  • Device Information
  • Time Zone
  • Cookies and Usage Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order confirmations and shipping updates
  • Provide customer support
  • Improve our products, website, and services
  • Personalize your shopping experience
  • Detect and prevent fraudulent activities
  • Comply with legal obligations
  • Send promotional emails and offers (where permitted)

Payment Information

All payments are processed securely through trusted third-party payment providers.

We do not store complete credit card, debit card, or banking information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We may share your information with:

  • Shopify and related service providers
  • Payment processing providers
  • Shipping and logistics partners
  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those external websites.

Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Clothav

Owner: Raphaelle Hamill

Email: clothav14@gmail.com

Phone: +1 522-99-3413

Address:

17 Senhauser Dr
Kent, Ohio 44242
United States